Help & Support

FAQS

How can I Track My Order?
Contact your sales rep for a tracking number.

What are your Shipping Costs & Delivery Schedule?
Varies by what is ordered and method of shipment desired.  You can get an estimate via our online ordering system.  Delivery is normal business days: Monday - Friday, 8:00 AM - 9:00 PM (EST), excluding federal holidays within the United States.

Do you Ship Internationally?
Yes, we ship international. Unfortunately, we are unable to accept credit cards outside of the US.  Contact us to discuss optional payment methods.

Can I place an order if I live in Canada?
Yes, we accept orders from Canada.

How do I Return or Exchange an item?
Contact us for information.

How do I find a product on your site?
We have a keyword search on our website.